UTK Libraries utilizes a dataset (an entry form we created) in LibInsight to gather stats on Engagement Activities that happen across the Libraries. Engagement is considered any activity involving Library personnel where the Libraries are interacting, communicating, or connecting with patrons. UTK Libraries defines these areas as consultations, events, outreach, and instruction.
This does not include Research Assistance and Public Services interactions captured by LibAnswers, or other transactions captured in Alma.
Please see the Reporting Tools page at https://libguides.utk.edu/arr/report for more information.