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The University of Tennessee, Knoxville

University Libraries

Library Assessment: About Library Assessment

About Library Assessment at UT

Assessment Mission

The mission of the assessment program at the University of Tennessee Libraries is to facilitate continual improvement in the Libraries’ services and resources and to illustrate the value of the Libraries to the University and the community we serve.


The assessment program is guided by the following values/guiding principles:

Meaningful – Assessment activities should look at areas that matter, in ways that will yield meaningful evidence.

Necessary – Assessment activities should be necessary, focusing on areas where improvement or information is needed and will make a difference.

Actionable – Assessment should focus on areas where action can actually be taken based on the results.

Simplicity – Although research and solutions should be as complex as necessary to adequately address issues, the simplest approaches and solutions that meet all needs are best.

Evidence-based – Assessment activities should begin and end with well conducted research. Our activities should be guided at all times by evidence.

Inclusiveness – Assessment activities rely on participation by all members of the library staff and should include and value the input of departments and staff throughout the library, as well as the input of our users.

User-centered – Our ultimate goal is to improve the user experience and help the library to constantly improve at meeting user needs.

Integrity – Assessment activities should be guided by ethical behavior, accountability, and honesty. At all times the program will be faithful to methods and evidence considered scientifically rigorous and accurate.

Assessment Planning Group

Assessment Planning Group (APG)

The mission of the Assessment Planning Group is to provide support for the achievement of the Libraries’ strategic goals and to facilitate continual improvement in meeting user needs by identifying assessment priorities, planning data-driven assessment activities, and communicating and acting on assessment results.

The Group also contributes to fostering a culture of assessment throughout the libraries. A non-voting advisory body, the Assessment Planning Group meets monthly or as needed.


The Assessment Advisory Committee, chaired by the Assessment Librarian, is comprised of appointed members of the library faculty and staff, for a total of seven members. Membership is for a limited two year term, with three new members rotating on each year.

Current APG Membership FY 2014-2015

Regina Mays                    David Atkins       Michelle Brannen

Sojourna Cunningham     Dan Greene        Sarah Nelson

Ingrid Ruffin                      Anna Sandelli     Steve Thomas

Jeanine Williamson 

APG Membership FY 2013-2014

Michelle Brannen             Dan Greene         Sojourna Cunningham 

Steve Thomas                 Chris Durman       Jeanine Williamson

APG Membership 2011-2013

Mark Baggett                  Chris Durman       Michelle Brannen

Rachel Radom                Donna Braquet      Molly Royse

Sojourna Cunningham (from 2012)


Subject Guide

Regina Mays

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