Want IT support off-campus? Setup a 30 minute Zoom meeting with Pendergrass Staff using our online appointment portal.
To enter Pendergrass: use the guided walkway and enter the brick foyer. The double doors for the brick foyer will be the second set of doors available on the guided walkway. In the brick foyer, you will immediately see the POD market on the right. Past the doors for lecture hall A118, enter the double glass doors leading into a hallway. The hallway will let out by two water fountains and the men's restroom by Pendergrass Library. The doors to Pendergrass Library will be on the left. |
The Studio's workstations will be available for faculty, staff, and students during the fall 2020 semester. For specific assistance from the Studio, ontact them via their online chat or email them at studio@utk.edu to set up an in-depth consultation.
Pendergrass Library offers assistance with:
The software on our OIT lab workstations. (Click here for a list of available applications)
Scanning documents and using photocopiers and printers.
Configuring your laptop for wireless internet access and wireless printing.
Accessing Statistical Consulting Center's Citrix server which houses SAS, SPSS, Matlab, etc.
Migrating data between devices (for example, moving data from removable / portable media such as SD cards and flash drives to a computer and vice versa).
Creating and using CDs and DVDs.
Viewing DVD, VHS, and Blu-ray videos.
Net ID problems (we cannot reset passwords).
Though we cannot guarantee success in all cases, we are agreeable to helping resolve any general computer issue that you may have.
Apps@UTK allows you to access a wide variety of software that can be accessed on any platform from the comfort of your own home. Access Apps@UTk and login with your NetID and password. Some of the available software includes: