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Choosing a Citation Manager: Home

Choosing a Citation Manager

The University Libraries provides support for EndNote, Mendeley, and Zotero. EndNote is available at no cost to UTK students, faculty, and staff through OIT’s software download site. Mendeley and Zotero are free to use, but charge for extra storage.


All of these tools allow you to

  1. Store and organize your references.
  2. Works well with PDF content
  3. Back up your files by syncing to a cloud-based version.
  4. Import citations from databases
  5. Highlight and annotate PDFs.
  6. Inserts citations directly into Word.
  7. Automatically format citations and bibliographies in APA, MLA, and thousands of other styles.


All of these tools work well, so it’s really a matter of personal choice. You can always migrate to another tool, but it becomes less convenient to switch the longer you use the tool and the more attachments you have to move.


Some reasons to choose EndNote

  • Has been around longer than Mendeley and Zotero, so it has some advanced features that may be useful to your workflow.
  • Allows unlimited storage at no extra charge
  • Provides good technical support.
  • Allows sharing citation libraries with other users if they also have EndNote.


Reasons to choose Mendeley

  • Relatively easy to learn
  • Works well with BibTex
  • Allows you to share references with 3 other users
  • More free cloud storage than Zotero
  • Has a mobile app


Reasons to choose Zotero

  • Is open source
  • Works well with web pages and other non-PDF content.
  • Allows you to share references with any user
  • Allows easy capture of web pages and references on the web

Research Librarian

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Jeanine Williamson
Pendergrass Library

2407 River Drive

Knoxville, TN 37996

(865) 974-9164